Privacy and Cookie Policy.
INFORMATION PURSUANT TO ART. 13 OF THE EU REGULATION N. 679/2016 (“GDPR”)
This Policy explains which of your personal data are collected by Studio Super Santos soc. coop (hereinafter “we”, "Studio Super Santos" or "SSS"), for which purposes and how they are processed. You can also find below the necessary information to enforce your rights provided for by GDPR.
Generally, we collect your personal data if you create an account, when you use our services and products, when you email or call us or send us a message, when you use our websites, apps and social media. We inform you that the personal data collected during such processes will be used in order to reply to your queries, to allow you to use the services and products provided by Studio Super Santos, to carry out marketing activities, to provide customer support and to carry out analyses in order to ensure you have a customized user experience on the website, as specified below.
1. Who processes your data – Data Controller
Studio Super Santos, with registered office in via Via di Santa costanza, 46, Roma, Italy, is the Data Controller of the processing of your personal data, necessary to provide you with the services and products of Studio Super Santos and, upon your consent, for marketing purposes, consistently with the purposes and modalities indicated below.
Studio Super Santos can be contacted via email or at the above address.
2. Which data we use – type of processed data
During normal use, the electronic systems and software procedures enabling this Site to operate, acquire certain personal data; transmission of same is implicit in the use of internet communication protocols.
The category of data could be listed as follow: (I) IP addresses of computers used by users connecting to the Site, (II) addresses in URI (uniform resource identifier) notation for resources requested, (III) the time of request, (IV) the method used to submit the request to the server, (V) the dimension of the file obtained in response, (VI) the numerical code indicating the status of the response given by the server (success, error etc) and (VII) other parameters regarding the user's operating system and the IT environment.
These data are recorded in special log and could only be communicated to the Judicial Authority, in case of relevant information security events.
Otherwise are deleted from the system no later than one working week.
3. Where we collect your data – Data collection methods
Through the use of the website. We use cookies and other analysis tools,
to improve the functionalities of the website and the app and make their use more efficient. To learn more, please see our Cookie Policy.
4. Why and for how long we process your data – Purpose and legal basis of processing – Data retention period
To prevent or assess unlawful conducts, to protect and enforce our rights. For example, we may use your data to prevent or prosecute infringements, including of our - and third parties’ - intellectual/industrial property rights, or to prevent or prosecute cybercrimes or crimes committed through the internet. The legal basis of such processing is the legitimate interest of Studio Super Santos to protect its rights and to prevent criminal offences. The retention period of your data is equal to the time reasonably necessary to enforce our rights from the moment we become aware of the offence or of its potential commission.
For SSS’s and its own partners marketing purposes. After having obtained your consent, you may be contacted by Studio Super Santos via email with promotional content regarding SSS’s services. Also subject to your further consent, we may disclose your data to select SSS’s partners for the purpose of sending you promotional, advertising material and other communications with marketing purposes related to their products (in such case you will find the explicit mention of the partner that may receive your data with a link to its privacy policy). The legal basis for this processing is your explicit consent. The retention period of your data is 12 months from the collection of your data.
To obtain information on the use of the website.
When you browse our website, even when you do so without being registered or having logged in, the software procedures and the computer system controlling the functioning of the web applications acquire, during their normal operation, some data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but due to their very nature they could, through processing and associations with data held by the Data Controller or by third parties, allow users to be identified.
In case of unregistered users, geographical location data and data related to how the website is used will only be used in an anonymous form that does not in any way allow, even in combination with the Unique Device Identifier (UDID), the MAC address, the IMEI or IMSI codes or other customer codes, to trace, directly or indirectly to your identity, unless you allow us to use your data at the moment of registration with explicit consent. In such case, we shall connect your browsing data used in an anonymous form in the previous 30 days to your identity.
This category of data includes IP addresses or domain names of the devices used by users connecting to the application, the addresses in URI (Uniform Resource Identifier) of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code given by the server indicating the status of the response (successful, error, etc.), the visited sections of the website, the type of device used, the country from which you connect and other parameters related to the operating system and the user's computer environment. Studio Super Santos uses this information solely to allow navigation on its websites and to process the operations normally related to the use of the website. The legal basis of this processing is the legitimate interest of Studio Super Santos to communicate with the public through telematic networks. The retention period of the information that could potentially allow the identification is 30 days from access to the website.
Data obtained from browsing may be used, with your consent (which you can manage and revoke by modifying the privacy settings), also to determine your preferences and carry out web analytics activities to evaluate the profitability of each online activity and understand the user’s behaviors with the aim of improving the available services. It is however your right to object, at any time and without charge, to the processing of your data for this purpose. The legal basis for this processing is your consent. The retention period of the data related to the website’s navigation for analysis purposes is 30 days from access to the website. To learn more, please read our Cookie Policy.
5. Cookies
What are cookies: cookies are small text files that the websites visited by users send to their terminals, where they are stored before being re-transmitted to the same websites during subsequent visits.
Cookies used by SSS’s website and their purpose. The website uses cookies which have the functionality of enabling the proper functioning of some sections, for example to access to the reserved area of the website (“technical cookies”), to ensure some customization functionalities (“functional cookies”), to improve the browsing experience (“analytical cookies”) and to help us providing you with customized offers of products you might like (“profiling cookies”).
The first time you will visit the website, you will be asked to accept (or not accept) the cookies through a banner. You may refuse to accept all or some of the cookies or you may modify, also in the future, your computer settings in order to know when you receive cookies or to be able to deactivate the function of automatic acceptance of the cookies.
The website uses the following cookies categories:
• Technical cookies (or browsing cookies), which contribute to the functioning of the website, for example to allow to browse through the pages and access the reserved area of the website; the legal basis of the processing underlying the use of these cookies is SSS’s legitimate interest in providing efficient and well-functioning services to its customers; the retention period of these cookies starts from the date of the first access to the website until they are disabled.
• Profiling cookies, which allow us to customize advertising messages according to your interests and your preferences, in order to only send you advertisements that you may consider relevant or interesting. The legal basis of the processing underlying the use of these cookies is the consent of the data subject; the retention period of these cookies starts from the date they are enabled to the website until they are disabled, and in any case no more than 12 months.
Name Category Purposes Deactivation
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In order to analyse how the website is used, we use Google Analytics, a web analysis service provided by Google Inc. (“Google”), which uses cookies placed on your computer to allow us to make statistical analysis. The collected data are in aggregate form and in no way permit to identify you. To consult the Google privacy policy related to the Google Analytics service, visit the website http://www.google.com/analytics/learn/privacy.html. To know Google’s privacy standards, visit the website http://www.google.com/intl/it/privacy/privacy-policy.html. The cookies of Google Analytics may be refused pursuant to the procedure specified by Google (https://tools.google.com/dlpage/gaoptout?hl=it). Therefore, if you continue to use Studio Super Santos website without refusing the cookies of Google Analytics, you consent to your data processing by Google, limited to the procedures and purposes above specified.
How to deactivate technical cookies.
You can refuse the consent to use cookies by means of specific settings of your browser. Some functionalities of the website might not work properly if you refuse to use the cookies.
Here below you will find the links that explain how to deactivate the cookies from the most common browsers (for other browsers, if used, we suggest you to search for this option in the help section of the software, normally available through the F1 key):
Internet Explorer: click on the Settings button, then on Internet Option. Click on the Privacy tab and, in the settings, if you move the settings bar to the very top all the cookies will be blocked.
Google Chrome: click on the menu in the toolbar of the browser. Select Settings, click on advanced settings. In the “Privacy” tab, click on the Content Settings button. Deselect the button “Allow sites to save and read cookie data”.
Mozilla Firefox: click on the menu button and select Options. Select the Privacy tab. In History Settings: select “use personal settings”. To activate the cookies, mark “accept cookies from sites”; to deactivate the cookies, remove such mark.
Safari: click on the menu toolbar on “Safari”, then in “”Preferences”. Now click on “Privacy”, then on “Details” to select the website, then select “Remove”.
Alternatively, you can disable ony the cookies of Google Analytics, by using the opt out extension provided by Google for the main browsers https://tools.google.com/dlpage/gaoptout?hl=it
6. Where are your data processed – Transfer of data
The data will be processed and stored at our devices. As anticipated, for internal administrative and organizational purposes and to provide you with customer assistance, we may communicate your data to companies belonging to the SSS’s network, agreements in compliance with art. 28 GDPR with standard data protection clauses approved by the European Commission.
7. With whom we share your data – recipients of the personal data
With SSS’s commercial partners. If you accept, at the time of expressing your preferences regarding personal data, to let your data to be communicated to SSS’s commercial partners, they may process them according to the privacy policy they will submit to you.
With service providers. Studio Super Santos uses third-party services (clouds, customer care, analysis, profiling, research, hosting, browsing functionalities, use of the app and of the website and components of SSS’s products and services) that operate as data processors pursuant to agreements in compliance with art. 28 GDPR. When such providers operate from a third country, they do it on the basis of standard contractual clauses in compliance with the decision of the European Commission relating to the data protection clauses or by virtue of an adequacy decision of the European Commission on the level of data protection (Privacy Shield). These subjects acquire only the personal data necessary to fulfil their functions and may use them only for the purpose of performing these services on our behalf or to comply with the law. The updated list of third-party suppliers, operating as data processors pursuant to art. 28 GDPR, is available by sending a request to info@studiosupersantos.com.
With other companies belonging to the SSS’s network. Your data may be shared with other companies belonging to SSS’s network either for internal administrative and organizational purposes or to provide you with the services you have requested or with customer assistance. Up-to-date data on Studio Super Santos companies recipients of your data are available by sending a request to info@studiosupersantos.com.
With judicial or administrative authorities. Where we believe we have to do so to comply with an order from the judge or from an authority, or to comply with legal obligations or in order to protect us or third parties judicially, we may disclose your data to the Judicial Authority or to a Governmental Agency in Italy or the European Union.
8. Minors
Studio Super Santos does not process the personal data of minors under the age of 16. In the event that Studio Super Santos becomes aware that it has collected personal data from users under the age of 16, it will take the necessary steps to delete such information as soon as possible.
9. Your rights
In addition to managing your preferences on processing of your personal data in accordance with the previous paragraphs, you can contact Studio Super Santos to request access to your personal data, rectification, erasure of the same or restriction of the processing, to object to the processing and ask for the portability or the copy of your data; you can also revoke the consent at any time (this will not affect the lawfulness of the processing based on the consent given before the revocation).
You have the right to lodge a complaint with the Authority for the Protection of Personal Data and to ask to the data controllers, at any time, information about the data processors and the persons authorized by the data controllers to process your data.
You can exercise your rights by contacting Studio Super Santos via email at info@studiosupersantos.com or at alessandro@studiosupersantos.com or by writing to the address indicated above.
10. What do we do if we change this policy – update of the privacy policy
We may introduce changes to our privacy policy. We will notify you in relation to these changes by publishing an updated version on our website and by notifying you via email. The new privacy policy will have a different date than the one shown below. Please visit the website periodically for updates.
Version updated as of September 21 2021.